1. Partner Application

To become a partner on Optocare, you must complete the partner request form. All applications are subject to review and approval.

2. Approval

Optocare reserves the sole right to approve or reject any partnership application at its discretion.

3. Business Information

Partners are required to provide accurate business information, including their physical location, to enable effective collaboration and service delivery.

4. Product Responsibility

Optocare acts as an intermediary for global optical brands. In the event of product defects or damages after sale, resolutions will follow the respective brand’s global policies.

5. Refunds & Exchanges

All refund and exchange requests are subject to review and approval by the Optocare technical team.

6. Tax Compliance

Each partner is solely responsible for complying with the tax laws and regulations of their respective country or jurisdiction.

7. Shipping

Optocare will coordinate and outsource the most suitable shipping methods for delivery across different regions.

8. Partner Communication

Partners are encouraged to communicate and coordinate on shipping logistics where necessary to improve efficiency and reduce costs.

9. Limitation of Liability

Optocare shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the platform or services.

10. Account Security

Partners are responsible for maintaining the confidentiality of their login credentials and for all activities under their account.

11. Prohibited Use

Partners agree not to misuse the platform, submit false information, or engage in any unlawful activity. Failure to,Optocare shall discontinue or terminate partnership